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Cookie Policy

Policy date: 24 September 2026 · Website edition: 28 September 2026

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1. What cookies are2. Categories used by Nalo3. POPIA4. Managing choices5. Third-party technologies6. Retention7. ContactCurrent website storage — 28 September 2026
Implementation rule: The website's cookie banner must reflect what the website actually deploys. Non-essential analytics or advertising cookies should not be loaded before the user's applicable consent choice is obtained.

1. What cookies are

Cookies and similar technologies are small identifiers stored on or accessed from a user's device. They can support security, authentication, shopping-basket functionality, preferences, analytics and advertising.

2. Categories used by Nalo

CategoryPurposeDefault
Strictly necessaryWebsite security, fraud prevention, session continuity, account authentication, checkout and essential preferences.Enabled where necessary for the requested service.
FunctionalOptional convenience features and remembered preferences that are not strictly necessary.Consent where required.
AnalyticsUnderstanding website usage, errors and performance.Do not activate before applicable consent where the technology processes personal information for non-essential analytics.
MarketingAdvertising measurement, remarketing or cross-site profiling.Off unless the user gives the required consent.

3. POPIA

Where a cookie or similar identifier constitutes or is linked to personal information, Nalo processes it in accordance with POPIA and the Privacy Policy. Nalo will not describe a non-essential cookie as strictly necessary merely to avoid a consent choice.

4. Managing choices

The website should provide a clear mechanism to accept or reject non-essential cookie categories and to revisit choices. Rejecting non-essential cookies must not prevent access to ordinary public website content, although optional features may work differently.

5. Third-party technologies

If Nalo uses third-party analytics, mapping, video, support-chat or advertising technologies, those providers may process identifiers under their own privacy terms. Nalo will assess such providers and, where required, put appropriate data-protection arrangements in place.

6. Retention

Cookie duration should be limited to what is reasonably necessary for the relevant purpose. Session cookies ordinarily expire when the session ends, while persistent cookies expire on their configured date or when deleted by the user.

7. Contact

Questions about cookies or privacy may be sent to support@nalonode.com.

Current website storage — 28 September 2026

This website uses authentication cookies for signed-in sessions and browser local storage named nalo.basket.v1 to remember selected products, quantities and contract terms. The basket remains until changed, cleared or removed through your browser settings. Authentication cookies follow their configured expiry and may be refreshed while your session is active; signing out ends your account session.

The current website application does not load optional advertising or analytics trackers. There are therefore no optional tracker preferences to set in this release. You can clear cookies and site data in your browser; this may sign you out and remove your saved basket. If optional tracking is introduced, the relevant choices must be provided before it is activated. Third-party checkout pages have their own storage practices.

NALO MOBILITY FINTECH (Pty) Ltd trading as Nalo
Registration number: 2026/009830/07
Registered / business address: CSIR Office Park, Meiring Naude Road, Brummeria, Gauteng, 0184, South Africa
Website: https://nalonode.com
General enquiries: enquiries@nalonode.com | Support: support@nalonode.com

This document must be read with any signed Subscriber Agreement, Customer Schedule or Business Fleet Schedule. Where applicable law gives a person greater protection than this document, the law prevails.

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